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Brand Experience Specialist

2 weeks ago


Shrewsbury, New Jersey, United States Athleta Full time

Job Summary: We're seeking a highly motivated and customer-focused individual to join our team as a Brand Experience Specialist. This role involves working collaboratively with the sales team to deliver an exceptional customer experience, ensuring a positive and memorable interaction for every customer.

Responsibilities: 1. Provide exceptional customer service, addressing customer inquiries and concerns in a timely and professional manner. 2. Work closely with the sales team to ensure a seamless shopping experience, assisting with visual merchandising and maintaining store appearance. 3. Maintain knowledge of products and services, making informed recommendations to customers based on their needs and preferences.

Requirements: 1. Excellent communication and interpersonal skills, with a strong ability to build rapport with customers. 2. Proven experience in customer-facing roles, with a track record of delivering exceptional customer service. 3. Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.