Housekeeping Attendant
1 month ago
**Job Title:** Room Attendant (RA)
**Job Summary:** We are seeking a detail-oriented and organized Room Attendant to join our team at Sonesta International Hotels. The ideal candidate will have previous housekeeping experience and be able to work independently with minimal supervision. The Room Attendant will be responsible for cleaning guest rooms and public spaces according to brand standards and ensuring total guest satisfaction.
**Key Responsibilities:**
• Deliver exceptional customer service to guests and respond to their complaints and special requests in a timely and professional manner.
• Clean and service assigned rooms or areas according to established standards and procedures, including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, and restocking linens and amenities.
• Notify supervisor when service is completed so rooms may be sold or occupied and report any room unable to be serviced according to established procedures.
• Maintain the cleanliness and organization of the laundry facility, including monitoring laundry supplies and equipment and operating washers and dryers according to hotel standards and manufacturers' guidelines.
• Foster a positive and respectful work environment by promoting teamwork and quality service through daily communication and coordination with other shifts and departmental management.
• Ensure compliance with federal, state, and local laws regarding health and safety services and report needed repairs or unsafe conditions to supervisor.
• Perform other duties as assigned by management.
**Requirements:**
• Previous housekeeping experience preferred.
• Ability to speak, read, and write fluent English is preferred; other languages beneficial.
• Basic reading, writing, and mathematical abilities are preferred.
• Frequently standing up, bending, climbing, kneeling, and moving about the facility.
• Carrying, lifting, or pulling items weighing up to 75 pounds.
• Will be required to regularly use commercial cleaning chemicals and work mornings, evenings, weekends, and holidays.
**Benefits:**
At Sonesta International Hotels, we recognize the importance of benefits in helping ensure the health and financial security of our employees and their families. We offer a variety of benefits to our employees, including medical, dental, and vision insurance, a health savings account with company match, a 401(k) retirement plan with company match, paid vacation and sick days, Sonesta hotel discounts, educational assistance, paid parental leave, company-paid life insurance, and company-paid short-term and long-term disability insurance.
**Equal Opportunity Employer:** Sonesta International Hotels is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment and promoting equal opportunities for all employees. Please note that incomplete applications will not be considered, and submitting your application is subject to the terms and conditions outlined in our job description.
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