Operations Manager

4 weeks ago

Bedford Park, United States Univar Solutions Full time

Branch Operations Leadership

Univar Solutions is seeking a skilled Branch Operations Leader to oversee the efficient day-to-day operations of our department. As a key member of our team, you will be responsible for directing a team of Yard Specialists and Operations Coordinators, managing the department's annual budget and operating plan, and working closely with the Transportation Branch Manager to service our customers.

Key Responsibilities:

  • Manage daily safe, efficient, legal, and economical operations associated with terminals and customer interactions.
  • Facilitate compliance to corporate health, safety, and environmental affairs policies, including completion of all required training, documentation, and record keeping.
  • Support sales efforts consistent with corporate and regulatory compliance, health, safety, and environmental affairs standards.
  • Implement and manage applicable health and safety programs.
  • Conduct timely and detailed incident investigations and communicate root causes and recommend corrective and preventive measures to the District Operations Manager.
  • Regularly brief upper management on performance, including cost and productivity opportunities and issues, and branch or industry-related trends.

Staff Supervision

  • Maintain a supervisory presence throughout the branch; ensure daily pre-shift meetings are held, and regularly communicate expectations to employees.
  • Manage day-to-day work activities to ensure operational goals and objectives are met.
  • Ensure all employees have the required tools and training on matters related to safety, operation standards, and department goals.
  • Create a positive work environment and foster employee ownership of branch operations and performance.
  • Oversee the completion of drug testing and medical surveillance as required.
  • Lead interviewing, hiring, training, and evaluating personnel.

Branch Administration

  • Develop email communications and correspondence with internal and external customers.
  • Regularly participate in District LOB Business Meetings.
  • Prepare and present comprehensive Branch Reviews to Leadership.

Sales Support/Customer Service

  • Manage budget and operating plan to achieve branch goals.
  • Responsible for meeting customer requirements and fulfilling orders in a cost-effective manner using appropriate risk management and Standard Operating Procedures.

Quality Assurance

  • Ensure company quality processes are adhered to at the local level.
  • Partner with appropriate departments, internal and terminals, to resolve product quality issues in an efficient and timely manner.

Inventory Management

  • Direct inventory management process; research and resolve discrepancies with appropriate personnel as needed.

Facility Maintenance

  • Ensure proper maintenance, upkeep, and housekeeping of owned/leased facilities.
  • Resolve facility maintenance issues with appropriate personnel and report safety concerns.
  • Maintain close security and control over physical operations.

Process Improvement

  • Implement initiatives to improve operations.
  • Proactively identify and lead process improvement initiatives.

Financial Responsibility:

  • Manage budget and operating plan to achieve department goals.

Supervisory Responsibility:

  • Direct supervision for Yard Specialists and Operation Coordinators.
  • Fulfill supervisory responsibilities in accordance with the organization's policies, procedures, and applicable laws.

Education/Experience/Training:

  • High School Diploma/GED required.
  • Bachelor's degree preferred or equivalent experience.
  • 5-7 years experience in operations.
  • Experience with governmental requirements related to the chemical industry; i.e. OSHA, EPA, RCRA, DOT, etc. preferred or demonstrated ability to attain such knowledge.
  • Knowledge of chemical distribution facility operation preferred.
  • Working knowledge of hazardous chemicals preferred.
  • Experience working in ERP systems, SAP preferred.

Specialized Knowledge/Skills:

  • Supervisory Leadership; proven ability to communicate with, support, and motivate employees to achieve operational objectives.
  • Strong verbal/written communication skills.
  • Able to multi-task and prioritize effectively in a team environment.
  • Analytical; ability to track, record, and report department metrics.
  • Process improvement projects.
  • High level of decision-making ability; balancing customers' needs and company objectives.
  • Strong organization skills with the ability to handle diverse and significant workload.
  • HazMat certification or Hazwoper Certification.
  • Ability to lead in emergency response situations.
  • Working knowledge of Microsoft Office applications; Excel and Word.
  • Basic understanding of ERP systems, SAP preferred.

Univar Solutions is a leading, global distributor of chemicals and ingredients essential to the safety, health, and wellbeing of our daily lives from life-saving medicines and vitamins to hand sanitizers and industrial materials used for cleaning, construction, and more. Our global team of more than 10,000 employees support our vision to redefine distribution and be the most valued chemical and ingredient distributor on the planet.

We offer a Total Rewards package that includes market-aligned pay and incentives as well as a diverse benefits offering to support our employees' physical, emotional, and financial wellbeing.

Univar Solutions supports sustainable solutions for the world around us so that we can do our part to help keep our communities healthy, fed, clean, and safe.

We are committed to a diverse workforce and a culture of inclusion. Together, we are building a culture that acknowledges the unique experiences, perspectives, and expertise of individuals and provides the development and growth opportunities to empower us to redefine our industry.

Univar Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification.

Univar Solutions does not accept unsolicited resumes from recruiters, employment agencies, or staffing firms (collectively Recruiting Firms). Recruiting Firms must enter into a Master Services Agreement (MSA) with Univar Solutions prior to submitting any information relating to a potential candidate. All searches must be initiated by Univar Solutions' Talent Acquisition team and candidates must be submitted via Applicant Tracking System (ATS) by approved vendors who have been expressly requested to make a submission for a specific job opening. No placement fees will be paid to any firm unless the aforementioned conditions have been met. Contacting our hiring managers directly is prohibited.

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