Operations Specialist

4 days ago


Green Bay, Wisconsin, United States Disability Solutions Full time
Company Overview:
At Associated Bank, we strive to create a culture where diverse perspectives are valued and recognized as strengths critical to our success. Our goal is to provide an environment that encourages growth and development, making us the right place for individuals who thrive in such settings.

In this role, you will be responsible for performing operational tasks for moderately complex-to-complex processes or functions. You will take accountability for the entire process from receipt of work to resolution and closure, researching any issues that may arise. This position requires coordination of information among various operational areas and customers, serving as an escalation point for less senior technicians with complex issues or transactions and providing training as needed.

Job Description:
We offer fast-paced and challenging roles within our Operational Services team, where you will have the opportunity to develop your skills and contribute to our success. Your primary responsibilities will include:
  • Receiving and reviewing incoming work and contacting appropriate resources as needed.
  • Entering transactions into PC systems, verifying accuracy, and balancing general ledger accounts.
  • Resolving complex customer issues using multiple resources and records.
  • Providing excellent service to customers and banks, ensuring timely and accurate responses to inquiries.


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