Patient Care Liaison

1 month ago


Burbank, Illinois, United States True Dentistry Full time
Job Summary

We are seeking a highly skilled and compassionate Patient Care Ambassador to join our team at True Dentistry. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a positive experience for our patients.

Key Responsibilities
  • Provide exceptional patient care and support to patients and their families
  • Manage patient flow and ensure efficient check-in and check-out processes
  • Answer phone calls and respond to patient inquiries in a timely and professional manner
  • Verify patient insurance and handle billing and payment processes
  • Present treatment options and financial arrangements to patients
  • Collaborate with the Practice Manager to ensure efficient scheduling and follow-up
  • Participate in weekly meetings and contribute to process improvements
  • Maintain a positive and collaborative team culture
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong attention to detail and organizational skills
  • Ability to maintain confidentiality and handle sensitive patient information
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
What We Offer

We offer a competitive hourly compensation package, incentives for performance, and a comprehensive benefits program, including dental and medical insurance, 401(k) matching, and paid time off.

If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity to join our team at True Dentistry.



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