Senior Field Service Technician

6 days ago


Trenton, New Jersey, United States Facsimile Communication Industries, Inc Full time
Job Title: Senior Field Service Technician

A competitive salary of $70,000 - $90,000 per year is offered for this role.

Company Overview

Facsimile Communication Industries, Inc. is a nationally recognized distributor of Copier and high-end Production Equipment.

Job Description

We are looking for motivated hands-on Field Service Technicians to provide on-site customer service when clients deem service necessary.

  • Accurately diagnose, repair, and maintain equipment at customer sites
  • Manage and maintain a highly accurate parts inventory via handheld device
  • Receive, prioritize, and accurately close service calls via handheld device
  • Assist with equipment installations as needed

To be successful in this role, you will need to keep current with new technology through off-site manufacturer's classes and online training.

Required Skills and Qualifications
  • A high school diploma or equivalent; or industry-related experience and/or training; or equivalent combination of education and experience.
  • Computer literate and basic knowledge of networking
  • Electronic & mechanical experience/aptitude
  • Experience working on digital copiers and/or laser printers (Konica Minolta, HP experience is a plus)
  • Valid driver's license with an excellent driving record and reliable transportation
Benefits
  • Competitive Salary ($70,000 - $90,000 per year)
  • Cell Phone
  • Mileage Reimbursement
  • Paid Holiday, Vacation, and Sick Time


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