Customer Service Associate

3 weeks ago


Bethlehem, United States Stevens Resources Inc Full time
Job Description

We are seeking a highly motivated Customer Service Associate to join our team. As a Delivery Team Member, you will be responsible for delivering hot tubs, swim spas, saunas, accessories, grills and other products sold through our retail stores.

Key Responsibilities:

  • Work closely with sales and service teams to deliver exceptional customer experiences.
  • Communicate technical information and spa care details as needed.
  • Assist with all phases of product delivery and installation.
  • Record delivery checklist results for each job.
  • Diagnose and resolve installation spa issues.
  • Operate vehicles and trailers safely.
  • Maintain professional appearance and interact with customers according to company standards.

Requirements:

  • Ability to lift heavy objects.
  • Valid driver's license.
  • Clean driving record.
  • Forklift training and capability.
  • Strong mechanical aptitude.
  • Good customer interaction skills.
  • Positive attitude and ability to work independently.
  • Strong organizational skills and attention to detail.

Estimated Salary: $15 - $20 per hour.



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