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Automation Solutions Specialist

2 months ago

Sunnyvale, California, United States META Full time
About the Role

The Premier Partner Protection team at Meta is seeking an experienced Automation Specialist to join our team. As an Automation Specialist, you will play a critical role in developing solutions for partners by creating scaled systems to address issues impacting their experiences with the suite of Facebook products.

Key Responsibilities
  • Develop a deep understanding of issues facing our constituents and how it affects Facebook, Instagram, and our communities
  • Implement anti-fraud automations to eliminate abusive behaviors, based on identified risks
  • Build solutions leveraging automation to improve the team's operational efficiency
  • Analyze and interpret data in order to devise hypotheses on how fraudulent and other nefarious activity is proliferating
  • Experience communicating to both technical and non-technical audiences
  • Requires contributing to Meta's anti-abuse codebase
  • Establish short and long-term goals that will advance the organization's impact through data and analytics
  • Proactively investigate, troubleshoot, and resolve sensitive escalations
  • Work collaboratively with cross-functional stakeholders including but not limited to Policy, Comms, Escalations, Spam, and other operations teams to solve problems at scale
Minimum Qualifications
  • Bachelor's degree in Business, Science, Engineering, Economics, or equivalent practical experience
  • Experience manipulating large data sets in SQL or equivalent
  • Experience in at least one scripting language (PHP, Python, Perl), statistical software (R, SAS, SPSS), and data visualization tool (Tableau)
Preferred Qualifications
  • Experience in an adversarial space such as fraud, risk, policy
  • 3+ years of work experience in an abuse, investigations, consulting, or online operations environment