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Customer Service Ambassador
1 week ago
About Our Team
We are a dynamic team at Aimbridge Hospitality, dedicated to providing exceptional service to our guests. As a Customer Service Ambassador, you will be the face of our hotel and play a crucial role in creating memorable experiences for our guests.
Responsibilities:
- Provide exceptional customer service to guests, responding to their requests and needs promptly.
- Ensure that all public areas are clean and well-maintained, including lobby, hallways, and meeting rooms.
- Assist with luggage handling and other guest services.
- Practice safe work habits to ensure safety to guests, colleagues, and self.
Requirements:
- High School diploma or equivalent required.
- Valid driver's license for the applicable state (property-specific).
- Ability to convey information clearly and evaluate situations quickly.
- Excellent communication and interpersonal skills.
- Able to work well under pressure and maintain composure in stressful situations.
