Geek Squad Agent

4 weeks ago

Murfreesboro, Tennessee, United States Best Buy Full time
Job Summary

As a Geek Squad Agent at Best Buy, you will be the first point of contact for customers seeking technology support and solutions. We provide comprehensive training and resources to ensure you have the skills and knowledge to effectively assist customers with their technology needs.

Key Responsibilities
  • Provide exceptional customer service during the check-in and checkout process
  • Understand technology issues by asking questions, listening, and taking detailed notes
  • Help set up and repair technology devices for customers
  • Monitor service queues and provide accurate status updates to customers
  • Clearly communicate and partner with fellow agents

Requirements
  • 3 months of experience in retail or customer service
  • Passion for technology and problem-solving
  • Ability to adapt and learn new skills in a fast-paced industry
  • Flexible schedule, including holidays, nights, and weekends

What We Offer

We are committed to supporting our employees' well-being and providing opportunities for growth and development. Our benefits include competitive pay, generous employee discounts, financial savings and retirement resources, and support for physical and mental well-being.

About Us

At Best Buy, we aim to enrich lives through technology. We provide personalized tech solutions for every stage of life, in our stores, online, and in customers' homes. Our culture values and supports our employees, providing a great place to work and grow.

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