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Optical Sales Professional

2 months ago

Anderson, South Carolina, United States National Vision Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as an Optical Sales Professional. As a key member of our sales team, you will be responsible for providing exceptional customer service and selling, fitting, and dispensing eyewear to customers.

Key Responsibilities
  • Meet National Vision's sales and company objectives by providing excellent customer service and selling eyewear to customers.
  • Adhere to National Vision's Code of Conduct to ensure a professional and productive environment for associates and customers.
  • Work to bring National Vision's Mission, Vision, and Values to life by fostering an inclusive and respectful environment for associates and customers.
  • Assist with dispensing eyeglasses and contact lenses to customers, as permitted by state law.
  • Educate clients on proper eyeglass and contact lens care.
  • Maintain accurate and organized patient records.
  • Notify customers when orders are ready or of any delays.
  • Assist customers with picking out eyewear, recommending appropriate products for lifestyle and Rx.
  • Answer, screen, and forward incoming phone calls in accordance with National Vision protocol.
  • Maintain the cleanliness of all equipment, workstations, and the overall facility on a daily basis.
  • Ensure inventory control and loss prevention procedures are followed at all times.
  • Maintain visual merchandising according to Brand and Company Standards.
Requirements
  • 1+ years related experience or training in retail/customer service preferred.
  • Strong selling skills, aimed at meeting both the store's and self-sales targets, by following company policies.
  • In some locations, bilingual abilities preferred.
  • Ability to give instruction in a clear and concise manner to customers.
  • Ability to interact with all levels of employees in a courteous, professional manner at all times.
About Us

National Vision is a leading optical retailer with a strong commitment to providing quality eye care and eyewear to our customers. We believe in fostering a positive and inclusive work environment that supports the growth and development of our associates.

We offer a comprehensive benefits package, including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount, and much more.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.