Fitness Ambassador for Rocky Mountain Planet Fitness

7 days ago


Loveland, Colorado, United States Rocky Mountain Planet Fitness Full time
Empower Member Experiences

We are seeking a highly motivated and customer-centric Member Services Representative to join our team at Rocky Mountain Planet Fitness. As a key member of our staff, you will be responsible for delivering exceptional experiences to our members, prospective members, and guests while embodying the values of our Judgement-Free Zone.

About the Role

This is an exciting opportunity to work in a dynamic environment where you will:

  • Greet members, prospective members, and guests with a warm smile and assist them with any questions or concerns they may have.
  • Perform various tasks such as sign-ups, contact information updates, cancellations, and membership transfers with precision and efficiency.
  • Answer phone calls in a friendly manner and provide assistance on a range of inquiries.
  • Conduct tours of our facility, assessing the membership needs of prospective members and ensuring they feel welcome.
  • Maintain a thorough knowledge of our retail products and accurately perform transactions.
Requirements

To be successful in this role, you should possess:

  • A passion for delivering exceptional customer service and creating a welcoming atmosphere.
  • Strong communication and interpersonal skills, with the ability to listen actively and empathize with others.
  • Basic computer and Point of Sale proficiency, with a willingness to learn and adapt to new systems.
  • A high school diploma or equivalent, with 6-12 months of experience in a customer-facing environment.
Benefits

We offer a competitive salary of approximately $45,000 per year, plus additional benefits, including:

  • A free Black Card membership while employed and a complimentary membership for a family member living within the same household.
  • Employee discounts on Planet Fitness-branded merchandise.
  • Opportunities for advancement and professional growth.
  • A fun and supportive work environment that fosters teamwork and collaboration.

Estimated Salary: $45,000 - $60,000 per year


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