At Sur La Table, we're seeking a highly skilled and experienced Resident Chef to join our team. As a key member of our culinary team, you will be responsible for inspiring customers on their culinary journey, blending culinary talent, business acumen, and teaching skills to drive business results while building a high-performing team.

• Model and direct employees to ensure exceptional customer service standards are met.
• Deliver and hold employees accountable for an exceptional cooking class experience at every class using recipes and game plans provided.
• Create an environment where employees are informed and capable by partnering with the General Manager to direct training for culinary employees.
• Manage the complete operations of the kitchen, maintaining proper storage, prep, and service procedures, and ensuring all equipment and workspaces are sanitary.
• Represent the culinary program in the community by building relationships with local restaurants and developing new class content in partnership with the HQ Culinary team.
• Proactively monitor and manage staffing levels of the culinary program according to culinary census and fluctuations in seasonal business needs.
• Maintain an active performance development process, providing coaching in the moment and performance feedback to employees, and conducting formal performance reviews.
• Seek opportunities to increase cooking class and retail sales, directing culinary employees to execute sales plans, and working with the General Manager to engage retail employees.
• Analyze and measure retail and culinary business trends, developing and implementing plans to drive topline retail sales and culinary revenue.
• Ensure the culinary schedule is optimized to drive business goals.
• Stay informed by maintaining product knowledge, accessing available training, and seeking out additional resources when necessary.
• Ensure the accuracy and integrity of employee information, including Time and Attendance records and personal data.
• Manage inventory, control shrink, supply, and culinary expenses.
• Partner with the General Manager, HQ Culinary team, Human Resources, and other departments as needed or necessary.
• Ensure adherence to applicable wage and hour laws, accurately recording time worked according to SLT policy.
• Demonstrate exceptional verbal and written communication skills with employees, customers, field management, and corporate office.
• May handle, serve, and pour liquor, wine, and beer, and/or mix ingredients to prepare cocktails and other drinks.

• 3-4 years of progressively responsible kitchen management experience, with experience as a Sur La Table Assistant Resident Chef preferred.
• Culinary degree or equivalent Sous Chef experience considered in lieu of degree.
• 1-2 years of experience as a culinary instructor.
• Experience training others and holding teams accountable.
• Experience leading and coaching teams from varied specialties.
• Valid Food Manager Certification.
• Familiarity with MS Office Suite (Word, Excel, Outlook).
• Proven ability to drive sales and motivate teams.
• Proven training and communication skills.
• Proven leadership and financial management skills.

• Focus on the Customer: You inspire and delight your customers.
• Be Genuine: Your communication style is respectful, effective, and sincere.
• Make the Right Call: You effectively blend knowledge, experience, wisdom, and decisive action.
• Take Ownership: You are committed, responsible, and provide solutions.
• Achieve Results: You meet and exceed goals and expectations.

• Develop People: You never compromise on people.
• Lead the Way: You influence positive outcomes.
• Facilitate Success: Your team is motivated, engaged, and accomplished.