Executive Director

3 days ago


Wendell, North Carolina, United States CCMC Community Management Full time
About the Role

CCMC Community Management is seeking a highly experienced and skilled Executive Director to lead our community management team. As a key member of our leadership team, you will be responsible for driving strategic vision and direction for our community, fostering a resident-centric focus, and ensuring the highest level of customer service.

Key Responsibilities
  • Provide leadership and strategic direction for the community, staff, and service contractors
  • Facilitate orientation and training of the Board and committee members, as well as long-range planning and annual goal setting
  • Serve as liaison between the association and other entities, including the developer, builders, sub-associations, commercial parcels, club facilities, and schools or public facilities
  • Recruit, hire, supervise, train, and mentor employees to develop skills necessary to advance within the community and CCMC
  • Ensure adherence to applicable policies, procedures, state laws, and the CCMC management contract
  • Create opportunities to promote and maintain a true sense of community
  • Manage the preparation of all annual budgets, reserve studies, and variance reports
  • Facilitate long-range planning and annual goal setting
  • Lead the execution of board-approved projects
Requirements
  • PCAM certification and at least seven years' experience in on-site large-scale community association management
  • Bachelor's degree or equivalent in business, public administration, or a related field
  • Robust operational background and understanding of community financials
  • Ability to build relationships through the highest level of customer service, sophistication, and professionalism
  • One or more nationally recognized certifications or designations, e.g., Professional Community Association Manager (PCAM), Certified Property Manager (CPM), MBA, or Master's degree
  • Ability to successfully engage on a variety of levels, including speaking and writing
  • Effective leadership, organizational, and conflict resolution skills
  • Extensive knowledge of laws and guidelines governing the operation of community associations and governing documents (highly preferred)
  • Proficient computer skills in a Windows environment
  • Must pass a pre-employment drug screen and background check
  • CAM license required upon hire in Florida and Georgia (within 90 days of hire in all other states)
What We Offer
  • Comprehensive benefits, including medical, dental, vision, and life insurance
  • Wellness program
  • Flexible Spending Accounts
  • Company-matching 401k contributions
  • Paid vacation, holiday, and volunteer time
  • Company-paid Short-term Disability
  • Optional Long-term Disability
  • Employee Assistance Program
  • Optional pet insurance
  • Professional education assistance
  • A service-focused team dedicated to your success

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