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Customer Service Representative

2 months ago

Carmichael, California, United States Advanced Call Center Technologies, LLC. Full time
Customer Service Representative

Advanced Call Center Technologies, LLC. is seeking a highly skilled and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the voice of our company, providing exceptional service to our customers through positive interactions.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and helpful information to customers
  • Use active listening skills to understand customer needs and concerns
  • Utilize problem-solving skills to resolve customer issues
  • Meet productivity and quality standards

Requirements:

  • High school diploma or equivalent required
  • Previous call center experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Ability to meet productivity and quality standards

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career advancement
  • Flexible scheduling
  • Employee-owned company with a positive and supportive work environment

Equal Employment Opportunity:

Advanced Call Center Technologies, LLC. is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.