Department Head

4 days ago


West Lebanon, United States THE PAPER STORE Full time

We are seeking a highly motivated and experienced Department Head to join our team at The Paper Store. As a key member of our leadership team, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining operational excellence.

The estimated salary for this position is $58,000 - $68,000 per year, depending on location and experience.

Job Overview:

The Paper Store is committed to being the premiere destination for all of our customer's gift-giving needs. Our mission is to share our passion for The Paper Store with each customer, during each visit, by going above and beyond their expectations for both selection and service.

Key Responsibilities:

  • Provide customers with a unique shopping experience by utilizing the G.U.E.S.T. service approach.
  • Build and inspire high-performing teams who achieve sales goals, manage payroll within budget, train staff in all areas of the store, execute and maintain visual presentation standards, maintain operational efficiencies, and hold the team accountable for upholding The Paper Store mission statement, standards, and policies.
  • Champion new product launches by being the material expert in new product information.
  • Maintain awareness of all current promotions and process them correctly at the POS.
  • Ensure all marketing and promotion signage is up to date and placed correctly.

Requirements:

  • Previous experience in specialty retail is preferred.
  • Demonstrate an ability to multitask while being attentive to customers.
  • Ability to adapt to and lead change.
  • Proficient in using Microsoft Office and POS Systems.
  • Ability to be mobile on the sales floor and/or stock room for extended periods of time.
  • Ability to work a flexible schedule to include nights, weekends, and holidays.

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