Investigative Researcher

1 week ago


Plano, Texas, United States Hide and Seek Recovery Full time
Job Description

We are seeking a skilled Investigative Researcher to join our team at Hide and Seek Recovery. As a key member of our team, you will be responsible for locating bank & finance customers and vehicles subject to repossession nationwide.

This is an office-based position, requiring strong analytical and communication skills. You will work closely with repossession agents to coordinate activities and manage the repossession process for bank clients.

Responsibilities:

  • Gather, analyze, and evaluate information from various sources, including court records and people location software.
  • Use location databases and software packages to locate vehicles subject to repossession.
  • Work closely with bank, credit union, and insurance employees to ensure a smooth repossession process.
  • Perform in-depth people/vehicle location searches and proactively monitor accounts to address any issues.
  • Make phone contact with customers, field agents, and while skip tracing.
  • Locate contacts using our database and advanced skip tools.
  • Communicate effectively with clients and ensure investigation findings are properly documented.
  • Comply with all federal, state, and local regulations regarding personally sensitive information.

Qualifications:

  • Experience with Microsoft Office is mandatory.
  • Strong communication and analytical skills.
  • Experience interacting with business clients via phone/email.
  • Strong attention to detail and professional appearance.
  • Punctual with good attendance and superior phone skills.
  • Must pass a criminal background check and drug test.

Salary: $16-18 depending on experience.



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