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Circulation Manager

2 months ago

Valparaiso, Indiana, United States InsideHigherEd Full time

Overview

We are seeking a highly organized and customer-focused Circulation Manager to oversee the daily operations of our library circulation desk. This role involves managing staff, ensuring efficient service delivery, and maintaining accurate records.

Responsibilities

  • Lead and supervise a team of student assistants, providing training, guidance, and performance evaluations.
  • Manage the day-to-day operations of the circulation desk, including check-in/check-out procedures, reserves management, equipment reservations, and copy machine services.
  • Ensure smooth workflow and efficient service delivery to library patrons.
  • Collaborate with other Circulation Managers to resolve issues and implement best practices.
  • Maintain accurate records of circulation data, inventory, and financial transactions.
  • Communicate effectively with supervisors, colleagues, and the University community.

Qualifications

  • Bachelor's degree preferred; some college education required.
  • Three years of experience in a supervisory role within a public setting.
  • Exceptional customer service skills and the ability to interact professionally with diverse individuals.
  • Excellent communication, organizational, and problem-solving skills.
  • Proficiency in computer applications and library management systems.