Experienced Tax Professional

1 week ago


Savannah, Georgia, United States MCI Military Recruitment Full time
Job Title: Experienced Tax Professional

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We are seeking a highly motivated individual with an active unrestricted credential (CPA/EA) and excellent communication skills to join our team as an Experienced Tax Professional. As a key member of our team, you will be responsible for providing expert guidance and explanations of tax and technical terms and questions.

Key Responsibilities:

  • Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answers using everyday language
  • Apply defined practices, procedures, and company policies to troubleshoot and resolve tax advice and preparation inquiries
  • Document client interactions

Requirements:

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Tax Preparer credentials
  • Must possess or be able to obtain any related State licenses, certificates, permits or bonds
  • Must possess active PTIN (Preparer Tax Identification Number)
  • Recent experience preparing federal and state individual 1040 tax returns for clients/customers
  • Proficient with technology; solid knowledge of computer operations and software
  • Must have (or be willing to obtain) a dedicated hardwired internet connection
  • Strong customer service skills - ability to interact with customers through video and audio tools in a way that is professional, friendly and reassuring
  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced environment with minimal supervision
  • Critical thinking, problem solving, research skills and determination

Preferred Qualifications:

  • Audit experience a plus (IRS and state tax authorities)
  • Bachelor's Degree
  • Bilingual (English/Spanish) communication skills (written & spoken) a plus
  • Work at home experience
  • State or Federal work experience

Benefits:

  • Medical, Dental, and Vision Coverage Options
  • Paid Time-Off
  • Regular Raises
  • Advancement Opportunity
  • Fun, Engaging Work Environment
  • Casual Dress Code
  • Cash and Prize Contests

MCI is an Equal Opportunity Employer:

We are committed to creating a diverse and inclusive work environment that reflects the communities we serve. We welcome applications from qualified candidates of all backgrounds and perspectives.



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