Member Service Representative

3 weeks ago


Bullhead City, Arizona, United States Sam's Club Full time
About the Role

The Member Service Representative will be responsible for ensuring a positive member experience by providing exceptional customer service and resolving any issues that may arise. The ideal candidate will have previous retail experience, excellent communication skills, and the ability to work in a fast-paced environment.

Duties and Responsibilities:
  1. Provide assistance to members with purchasing decisions, answering questions about products, and locating merchandise
  2. Resolve member issues and concerns in a timely and professional manner
  3. Process member purchases, assist with payments, and maintain accurate records
  4. Maintain a clean and organized workspace, including the front-end area and surrounding zones
Requirements:
  • High school diploma or equivalent required
  • Previous retail experience preferred
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and multitask efficiently
Salary and Benefits:

The estimated salary for this position is $18.50 per hour, based on industry standards and location. In addition to competitive pay, we offer a comprehensive benefits package, including health insurance, paid time off, and opportunities for career advancement.



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