Emergency Medical Services Specialist

1 week ago


Fort Wayne, Indiana, United States Parkview Health Full time
Job Summary

As an EMS/Flight Ops Specialist at Parkview Health, you will play a critical role in receiving and processing emergency and non-emergency pre-hospital service requests. Your timely and efficient processing will ensure the coordination of emergency medical resources for our air and ground units.

Key Responsibilities

• Utilize system status management to dispatch and coordinate emergency medical resources
• Provide medical information using protocol-driven instructions
• Possess understanding of emergency dispatching programs, policies, and procedures
• Coordinate information and resources with other public safety agencies

Requirements

• High school diploma or GED
• Valid Advanced EMD or EMD-Q certification
• IAMTCS certification within 18 months of employment
• Current CPR certification
• 3 years of experience as a paramedic or dispatcher, or 1 year in a high call volume EMD dispatch center

Preferred Qualifications

• Experience with critical care transport or air medical call taking dispatch and flight following
• Good verbal and written communication skills
• Basic computer skills
• Ability to function effectively in stressful situations
• Proficiency in medical terms, conditions, and procedures

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