Technical Consultant for Oracle XStore Implementation
6 days ago
Are you looking for a challenging role in technical support?
We have an exciting opportunity for a Technical Consultant to join our team at United Software Group.
About the Role
- This full-time position will involve providing level 2/3 support for xStore, xCenter, and integrations within the xStore ecosystem.
- You will work closely with customer IT teams to resolve POS and reported issues.
- Your responsibilities will include documenting issues and solutions, analyzing problems to determine root causes, and developing approved solutions.
- You will also be responsible for testing solutions and performing regression testing on the application.
- Additionally, you will need to provide solutions in hot fixes or patches and consolidate patches into releases.
- We are seeking a flexible individual who can work during non-office hours as needed.
- Good communication and customer management skills are essential for this role.
Key Requirements
- Level 2/3 support experience for xStore, xCenter, and integrations.
- Ability to analyze issues, determine root causes, and develop solutions.
- Strong communication and customer management skills.
- Flexibility to work during non-office hours.
About the Salary
- The estimated salary for this role is $85,000 - $110,000 per year, based on location and experience.
- We offer a competitive compensation package that includes benefits and opportunities for growth and development.
What We Offer
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
- A comprehensive benefits package.
- The chance to work on challenging projects and make a real impact.
Contact Information
- Please submit your resume and cover letter to us.
- We look forward to hearing from you
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