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Licensed Insurance Service Representative
2 months ago
Tracy Gunn - State Farm Agency is looking for a dedicated professional to join our team as a Licensed Insurance Customer Service Representative. This role is essential for providing exceptional service to our existing clients while also assisting potential customers with their insurance needs. Candidates must possess an active Property and Casualty license. While prior experience with State Farm is advantageous, we are willing to train the right individual who demonstrates the necessary skills.
Position Highlights:
This role focuses on maintaining and enhancing our current customer relationships. You will be responsible for addressing inquiries, providing information about insurance options, and ensuring a seamless customer experience.
Key Responsibilities:
- Build and nurture customer relationships, ensuring follow-ups as necessary.
- Deliver prompt, accurate, and friendly service to all clients.
- Respond to inquiries regarding insurance availability, eligibility, coverage options, policy modifications, claims, and billing.
- Utilize a customer-centric approach to educate clients about their insurance choices.
- Exhibit a strong work ethic and commitment to achieving success daily.
What We Offer:
- Competitive salary with commission opportunities.
- Paid vacation, sick leave, and holidays.
- Flexible work schedule, with full-time salary for a four-day work week after training.
- Retirement planning through a Simple IRA.
- Valuable industry experience.
- Opportunities for professional growth and advancement within the agency.
Qualifications:
- Property & Casualty license (mandatory)
- Life and Health license (preferred)
- Strong interpersonal and communication skills.
- Detail-oriented and self-motivated.
- Ability to work collaboratively in a team environment.
- Proficient in problem-solving and organizational skills.
- Commitment to delivering excellent customer service.
- Willingness to learn and adapt to new technologies.
If you see yourself thriving in this role and contributing to our agency's success, we encourage you to consider this opportunity.
