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Veterinary Care Specialist

2 months ago

Baltimore, Maryland, United States Stevenson Village Veterinary Hospital Full time
Job Summary

We are seeking a skilled Veterinary Technician to provide exceptional care to our patients and exceptional service to our clients at Stevenson Village Veterinary Hospital.

About the Role
  • Provide skilled care to patients and exceptional service to clients
  • Assist veterinarians in medical, surgical, and dental procedures
  • Restrain animals safely and compassionately
  • Maintain accurate and detailed patient records
  • Assist with dispensing medications and preparing prescription labels
Key Responsibilities
  • Client Communication:
    • Provide status updates for hospitalized patients
    • Home care instructions, pre- and post-op instructions, and medication administration guidance
    • Address client medical questions with confidence and direct complex inquiries to veterinarians
  • Client Education & Support:
    • Educate clients on preventative medicine, wellness care by age, vaccine requirements, laboratory procedures
    • Support hospital financial policies by preparing estimates and discussing financial commitments
  • Customer Service:
    • Greet clients and escort them and their pets into exam rooms
    • Ensure smooth transitions to the front desk
    • Promote the practice's products, programs, and services
  • Animal Handling & Care:
    • Restrain animals safely and compassionately
    • Assist veterinarians in medical, surgical, and dental procedures
    • Prepare patients for surgery, administer anesthesia, monitor patients during surgery and recovery, and administer fluids
  • Facility & Equipment Maintenance:
    • Properly care for all surgical materials
    • Maintain hospital equipment and inventory
    • Ensure the surgery room, ICU area, exam rooms, and treatment areas are prepared and maintained
  • Record Keeping:
    • Maintain accurate and detailed patient records using a paperless medical record system
    • Ensure all procedures, vaccinations, and notes are documented for proper billing
  • Pharmacy Assistance:
    • Assist with dispensing medications as directed by the veterinarian
    • Prepare prescription labels and appropriately package medication
  • Safety & Technical Skills:
    • Follow DEA, OSHA, and hospital safety guidelines
    • Administer SQ, IM, and IV injections
    • Perform laboratory tests, radiographs, and electrocardiograms
    • Place IV catheters
    • Perform emergency treatments such as bleeding control and external cardiac massage
Requirements
  • 1+ years of Veterinary Technician experience, with cross-training in Reception preferred
  • Ability to handle animals safely and compassionately
  • Knowledgeable about common disease states and able to alert veterinarians to changes in patient conditions
  • Familiarity with DEA, OSHA, and hospital safety guidelines
About Stevenson Village Veterinary Hospital

Stevenson Village Veterinary Hospital is an established veterinary practice with a long history of providing the highest quality care for pets and the highest level of communication and service for owners.