Admissions Specialist

The Admissions Specialist is a key representative for Midland College, providing exceptional customer service to external and internal customers. This role interacts with students and the public, offering information and support at the Concierge desk. The Specialist collaborates with the Admissions department, assisting students with enrollment-related inquiries.

• Welcome and assist a diverse student and community population
• Coordinate walk-in traffic, ensuring students receive the necessary forms and guidance
• Perform class audits for lab/lecture match and co-requisite requirements
• Conduct general office duties, including telephone communications, electronic filing, and interacting with the public
• Maintain comprehensive knowledge of the College's instructional programs, student services processes, events, and off-site facilities
• Work effectively in a fast-paced, high-volume environment, multitasking and handling frequent interruptions
• Communicate accurate, comprehensive, and timely information to students, potential students, and visitors
• Utilize computers and related software for word processing, spreadsheets, and database management
• Practice exemplary customer service skills when interacting with the public, students, prospective students, and colleagues

• Associate Degree or equivalent (60 college credits); or High School diploma or equivalent and two years of clerical and general office experience
• Demonstrated understanding of and commitment to the College's mission and the needs of students
• Knowledge of general office equipment
• Demonstrated computer literacy, including Microsoft Office and Outlook
• Strong organizational and public relations skills
• Excellent oral, written, and interpersonal communication skills
• Must be energetic, enthusiastic, and team-oriented
• Must be able to handle a fast-paced work environment with interruptions and detail-oriented tasks

• Associate degree
• Experience working in a student services area in an educational setting
• Data entry and document imaging experience

• Must be able to remain in a stationary position 50% of the time
• The person in this position needs to move to other locations on campus occasionally
• Repetitive use of a keyboard at a workstation
• Use of manual dexterity
• The person in this position frequently communicates with others; must be able to exchange accurate information
• Frequently moves boxes or equipment weighing up to 20 pounds
• Duties indoors and some outdoors
• Ability to work extended hours, including weekends, during periods of registration, and attend Midland College or community events