HR Services Coordinator

3 weeks ago

Tampa FL USA, United States DLA Piper Full time
About the Role

DLA Piper is a global law firm that values bold, exceptional, collaborative, and supportive individuals who can contribute to our team. As an HR Services Coordinator, you will play a crucial role in providing exceptional employee experiences and supporting the day-to-day operations of various HR functions.

Key Responsibilities
  • HR Support: Serve as the primary contact for all HR-related inquiries and provide clear advice and information to employees, managers, and other stakeholders.
  • HR Operations: Assist in the day-to-day operations of HR functions, including HR Operations, Total Rewards, and Employee Relations.
  • Case Management: Research and resolve HR cases using the ServiceNow case management system, documenting case details and resolution.
  • Knowledge Management: Develop and maintain process documentation, knowledgebase articles, and FAQs for all areas of accountability.
  • Employee Records: Maintain employee personnel records and other HR records, ensuring compliance with federal, state, and local regulations.
  • Continuous Improvement: Identify opportunities for continuous improvement initiatives within the assigned scope of work, proposing solutions and ideas to enhance HR support for employees and people leaders.
Requirements
  • Education: High School Diploma or GED; Bachelor's Degree in Human Resources or a related field preferred.
  • Experience: 2 years' experience in an HR administrative support role.
  • Skills: Excellent communication and customer service skills; ability to work as part of a high-performance team; experience with MS Office (Word, Excel); preference for 2+ years experience with Workday and ServiceNow or similar system experience.
About DLA Piper

DLA Piper is a global law firm that values bold, exceptional, collaborative, and supportive individuals who can contribute to our team. We are committed to excellence in how we represent our clients and develop our people. Our employees are expected to embrace and uphold our firm values as a part of our DLA Piper culture.

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