Customer Service Representative

4 weeks ago


Albany, Georgia, United States Roses Discount Stores Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Service Associate to join our team at Roses Discount Stores. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the overall success of our store.

Key Responsibilities
  • Customer Service: Provide positive customer service by treating customers in a courteous and knowledgeable manner to maximize customer satisfaction and sales.
  • Merchandise Management: Price, stock, and maintain merchandise in a neat and orderly manner to ensure a positive shopping experience.
  • Sales Transactions: Process sales transactions in an accurate, efficient, and friendly manner to meet customer needs.
  • Store Operations: Adhere to assigned work schedule to provide predictability in workload scheduling and follow all Company policies and procedures to maximize customer service, sales, and store profitability.
  • Ancillary Functions: Provide support to store management as requested and perform other duties as needed.
Requirements
  • Communication Skills: Ability to effectively communicate in English and possess fundamental reading and math skills.
  • Working Conditions: Retail store environment where extended periods of standing are required, and occasional use of ladders is necessary.


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