Keyholder (PT) - Fashion Place

2 weeks ago


Salt Lake, Utah, United States UNTUCKit Full time
Keyholder (PT) - Fashion Place

We are seeking a highly motivated and experienced Part Time Keyholder to join our team at UNTUCKit Fashion Place. As a Keyholder, you will be responsible for creating a cohesive work environment that inspires engagement among associates, while providing exceptional customer service and ensuring high levels of customer satisfaction.

Key Responsibilities:
  • Develop and maintain a positive and productive work environment that fosters associate engagement and motivation.
  • Ensure a thorough understanding of UNTUCKit's products, services, and core values.
  • Execute UNTUCKit University training and participate in daily chat-in activities to stay up-to-date on company knowledge.
  • Provide exceptional customer service, ensuring high levels of customer satisfaction and loyalty.
  • Assess customer needs and provide assistance and information on product features and benefits.
  • Maintain a clean and organized stock room, ensuring efficient inventory management.
  • Open and close the store, ensuring a smooth and secure operation.
  • Actively maintain a tidy sales floor, ensuring a positive customer experience.
  • Remain knowledgeable on products offered and discuss available options with customers.
  • Cross-sell products to enhance customer satisfaction and increase sales.
  • Collaborate with coworkers to ensure proper customer service and achieve sales goals.
  • Contribute to brand decisions by providing customer feedback and observations.
Requirements:
  • Proven work experience as a Sales Associate.
  • Basic understanding of sales principles and customer service practices.
  • Proficiency in Apple products and G-suite, Omni-channel POS systems.
  • Solid communication and interpersonal skills.
  • Customer service focus.
  • Ability to work in the store alone.
  • Flexible with scheduling and available to work retail hours, including day, evening, weekends, and/or holidays.
  • High school degree.
Benefits:
  • Retirement Plan (401k).
  • Paid Time Off (PTO) and Public Holidays.
  • Training & Development.
  • Casual working environment.
  • Wellness Resources.


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