Shift Lead

3 weeks ago


Tulsa, Oklahoma, United States Capriotti's Arrow Full time
Job Summary

Capriotti's Sandwich Shop is seeking a Shift Lead to join our team in Las Vegas. As a Shift Lead, you will be responsible for ensuring exceptional quality and service to our guests, while also contributing to a positive and productive team environment.

Responsibilities
  • Delegate duties and fairly assign specific tasks to ensure Team Members are prepared for our guests.
  • Contribute to a team environment by recognizing and reinforcing individual and team accomplishments.
  • Follow inventory control procedures and guidelines.
  • Follows all Capriotti's procedures and operational policies, cash handling, sanitation, and safety/security, to ensure the safety of all Team Members and guests during each shift.
  • Assist with labor management costs.
  • Acts with integrity, honesty, and knowledge to promote Capriotti's values and culture.
  • Maintain cleanliness and organization throughout the shop and ensure proper setup and breakdown of all areas, including the dining room, restrooms, cold stations, grill, and prep areas.
  • Work as a team to prepare for each shift.
  • Ability to manage time effectively while meeting all job responsibilities.
  • Maintains a positive work environment for Team Members and guests during each shift.
Requirements
  • Excellent guest service skills are required.
  • Must be able to take direction and delegate responsibilities.
  • Ability to work in a fast-paced environment.
  • Team-oriented, adaptable, dependable, and strong work ethic.
  • Ability to communicate effectively to help keep all Team Members informed.
  • Flexible schedule; could include nights and weekends.
  • At least 16 years of age.

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