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Operations Supervisor

2 months ago

Whitestown, Indiana, United States Jimmy John Full time
Position Overview:

The Operations Supervisor is responsible for assisting in the management of daily store activities alongside the General Manager. This role is crucial in maintaining the store's exceptional standards and ensuring that all team members are executing their responsibilities effectively and efficiently.

Key Responsibilities:
  • Delivering outstanding customer service and maintaining a clean store environment.
  • Overseeing financial metrics related to food costs and labor for each shift.
  • Creating and adhering to labor schedules and product forecasts.
  • Training, guiding, and inspiring team members to perform at their best.
  • Ensuring product preparation meets the high standards of Jimmy John's.
  • Monitoring the usage of all store equipment and resources.
Benefits:

We offer a pathway for career advancement to positions such as General Manager or Area Manager, along with:

  • Comprehensive training programs.
  • Strong potential for career and salary growth.
  • A culture that rewards and recognizes achievements.
  • Paid training opportunities.
  • Eligibility for monthly bonuses.
  • Flexible work schedules.
  • Full-time employees can participate in our company-matched 401(K) plan.
  • Access to our company-sponsored health insurance plan.
  • Paid vacation and sick days for full-time salaried Operations Supervisors.
Qualifications:
  • Availability to work up to 40 hours per week or more as needed.
  • Must be at least 18 years old.
  • A minimum of 6 months experience in a Quick Service Restaurant (QSR) setting; managerial experience is preferred but not mandatory.
  • Ability to thrive in a fast-paced and high-pressure environment.
  • Capable of organizing and prioritizing tasks with minimal supervision.
  • Willingness to provide constructive feedback and suggestions for store improvement.
  • Reliable transportation is essential.
  • Strong communication, leadership, and organizational skills.
  • Physical ability to lift up to 25 lbs. occasionally.
  • Consistent attendance and punctuality are critical.
  • A collaborative team player dedicated to customer satisfaction.

We pride ourselves on our commitment to quality, preparing our fresh ingredients daily and ensuring that every product meets our high standards.