Operations Lead NPI B1

3 weeks ago


Fort Payne, Alabama, United States The Children's Place Full time
Job Summary

The Area Lead is responsible for providing daily shift leadership, mentoring, and training, while ensuring the Operations Supervisor is informed of work progress and any product/freight issues. This role involves resolving different product/freight concerns and communicating with the Operations Supervisor.

Key Responsibilities
  • Train associates in all departmental and Company safety procedures
  • Daily oversight of the Shift with Operations Supervisor guidance
  • Assist with administrative functions of associates
  • Job allocation to associates, including daily follow-up of KPIs with the Operations Supervisor
  • Monitoring and mentoring of associates on productivity, quality, cleanliness, and safety
  • Responsible for shift goals and associated action plans
  • Preparing and implementing training plans for associates
  • Conduct audits for 5s for work stations on a daily basis
  • Stand in for Supervisor in an operations capacity as needed
  • Consistently partner with Supervisor on any product flow or shipment issues
  • Uphold excellent customer service to internal and external customers
Requirements
  • Ability to train and develop others
  • Excellent written and verbal communication skills
  • Minimum of one year of related experience and/or training with demonstrated competency in developing associates and teams
  • Strong analytical skills
  • Basic PC skills required, with experience and knowledge of Warehouse Management Systems
  • PKMS background preferred


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