Retail Team Member

6 days ago


Issaquah, Washington, United States DICK'S SPORTING GOODS INC Full time

Role Description

The Customer Service Specialist will be responsible for delivering exceptional customer experiences, supporting cashiers, and upholding merchandising standards at DICK'S Sporting Goods.

  • Deliver outstanding customer service by engaging with customers, answering questions, and resolving issues efficiently.
  • Support cashiers with complex transactions, promote the company's loyalty program, and maintain strong customer service standards.
  • Uphold merchandising and presentation standards, follow established floor sets, signage requirements, price changes, inventory presentation, and replenishment standards.

Key qualifications:

  • Prior retail sales, cashier, or customer-focused experience preferred.
  • Ability to stand for long periods, bend, stoop, reach, push, pull, and lift items occasionally.
  • Ability to work extended periods (up to 4 hours) standing or walking and perform repetitive motions for short periods.

Salary: $16.00 - $23.00 per hour, dependent on location, experience, and position offered.



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