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User Engagement Liaison

2 months ago

Chantilly, Virginia, United States Sciolex Corporation Full time
About the Role

We are seeking a highly skilled and experienced professional to fill the position of User Engagement Outreach Personnel at Sciolex Corporation. As a key member of our team, you will serve as the primary point of contact between our organization and the USAFRICOM, providing critical support and expertise to ensure the success of our mission.

Key Responsibilities
  • Represent the Organization: Serve as the IC's personal representative, assigned to broad command responsibilities, and act as the link between the combatant command and the organization.
  • Identify User Needs: Identify, capture, and prioritize the user's intelligence needs and shortfalls, and assist the user in articulating IC system support needs and requirements to the IC.
  • Develop Solutions: Recommend COAs to leverage current and programmed IC Capabilities and services to satisfy immediate and long-term needs, and propose/assist in development of integrated, end-to-end solutions to high-priority government-identified IC problems associated with the command.
  • Assess System Performance: Assess IC system performance, as seen by the command, by conducting analyses of data and assessing systems against the users' priority mission needs on a semi-annual basis.
  • Provide Situational Awareness: Continuously provide the command with the latest IC corporate information, and routinely interact with IC Directorates, leadership, and the organization's Strategic Communication Office to ensure the user is informed of enterprise activities.
  • Communicate Effectively: Effectively communicate the supported users' activities, interests, intelligence shortfalls, and priorities to all appropriate directorates in a timely manner, and report status and situation to the IC in a timely fashion, of developing, current, and future user issues which will impact the IC and other agencies.
  • Facilitate Executive Leadership Visits: Facilitate Exec leadership visits to command sites and command visits to the IC, and ensure users know of and can access IC systems, services, and capabilities, and assist the user in leveraging capabilities.
  • Provide Contingency Support: Provide IC-based contingency support, to include intelligence collection strategy, reporting, and operational analysis in support of the user, and maintain awareness of user-relevant IC development efforts and facilitate user participation in refining requirements and capabilities of ongoing projects.
  • Promote User Participation: Promote user participation in relevant IC forums and conferences to ensure command needs, initiatives, and concerns are addressed, and coordinate user participation in requirements definition for major IC system acquisition.
  • Act as an Action Officer: Function as an action officer for the Senior Field Rep and the IC government branch chief when needed, and deploy into a contingency area of operations and/or combat zone to provide on-site technical expertise, operational support, or training on proper utilization of IC capabilities and tools.
  • Develop Solutions to Complex Issues: Develop solutions to complex C4ISR issues, including data management, national and tactical systems architectures issues, technology insertion, and overall improvements to system utility, and deploy on short notice to support worldwide crisis/contingency operations.
  • Provide Support to Services: Provide support to Services, CCMD, and echelons below, and customers include USAFRICOM Staff; USAFRICOM Service Components, JTF-OG and JTF-HOA; JSOTF; Combat Support Agencies.
Qualifications and Physical Requirements
  • Active TS/SCI Clearance: Active TS/SCI clearance with CI Poly, and SIGINT Background.
  • Action Officer: Action Officer experience.
  • Understanding of USAFRICOM: Understanding of the USAFRICOM.
  • Experience with IC and/or DoD: Experience with IC and/or DoD.
  • Knowledge of IC and/or DoD Acquisition Collection Management Processes: Knowledge of IC and/or DoD acquisition collection management processes.
  • Demonstrated Experience Briefing Senior Leaders: Demonstrated experience briefing senior leaders.