Logistics Operations Manager
7 days ago
ShipMonk Overview
We are ShipMonk, the world's largest 3PL for high-growth e-commerce and DTC brands. With a strong focus on technology-driven fulfillment solutions, we help small and medium-sized e-commerce businesses scale and thrive.
About the Role
We are seeking an experienced Logistics Operations Manager to join our team in delivering exceptional logistics services to our clients. This is a leadership role that requires strong operational expertise, effective communication skills, and a passion for delivering results.
Key Responsibilities
- Establish and maintain efficient warehouse operations, including inventory management, shipping and receiving, and quality control
- Develop and implement process improvements to enhance productivity, reduce costs, and improve customer satisfaction
- Lead and manage a team of logistics professionals, providing guidance, coaching, and development opportunities
- Maintain accurate records, reports, and data analysis to inform business decisions and drive performance improvement
- Collaborate with cross-functional teams to ensure seamless integration of logistics operations with other business functions
Requirements and Qualifications
To succeed in this role, you will need:
- A Bachelor's degree in Supply Chain Management, Logistics, or a related field
- Minimum 6-8 years of experience in logistics operations, with a proven track record of success in leading teams and driving process improvements
- Strong knowledge of warehouse management systems, labor management systems, and productivity initiatives
- Excellent communication, interpersonal, and problem-solving skills
- Ability to work effectively in a fast-paced environment, with multiple priorities and deadlines
What We Offer
At ShipMonk, we offer a competitive salary package, including a base salary of $120,000 per year, plus benefits, and opportunities for professional growth and development.
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