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Food Service Supervisor
2 months ago
At El Tigre, we offer a distinctive workplace atmosphere for all our team members within our Retail Convenience Stores. Our mission is to ensure that our team members thrive in a fun, family-oriented setting. If you are a collaborative individual eager to learn and develop, El Tigre is the ideal place to embark on your career journey.
Position SummaryThe Food Service Supervisor role is crucial for overseeing the Food Service team during shifts when the General Manager or Assistant Manager is unavailable. The primary objective is to guarantee the smooth operation of the store and to ensure customer satisfaction with their shopping experience. This position involves supervising a team of employees, managing food preparation, overseeing food presentation, and maintaining cleanliness in the kitchen.
Key ResponsibilitiesThe essential functions of this role include, but are not limited to:
- Lead and inspire staff in the food service department.
- Coordinate employee schedules effectively.
- Deliver prompt, friendly, and professional customer service.
- Monitor safety and security protocols, ensuring proper food handling practices.
- Ensure that all food items are displayed appropriately, adhering to food safety standards.
We offer a range of benefits, including:
- Flexible scheduling options.
- Comprehensive training programs.
- Competitive compensation.
- Opportunities for career growth and advancement.
- 401K plan with a competitive company match.
The ideal candidate will possess the following:
- A minimum of 2 years of experience in the convenience store industry and at least 1 year in a food service role within a quick-service restaurant or made-to-order environment.
- Availability for occasional nights and weekends.
- Experience in customer service within a retail setting.
- Previous management or team leadership experience is preferred.
Successful candidates will demonstrate:
- Ability to thrive in a fast-paced environment.
- Exceptional customer service, interpersonal, and time management skills.
- Strong problem-solving abilities and attention to detail.
- A proactive approach with high energy and a strong work ethic.
Candidates must have:
- A High School Diploma or equivalent.
- TABC and Food Handlers certifications.
This position primarily involves working inside a retail store and may include outdoor responsibilities.
DisclaimerEl Tigre has reviewed this job description to ensure that essential and other duties have been included. This description serves as a guideline for job expectations and is not intended to be an exhaustive list of all functions, responsibilities, abilities, and skills required for this position. Additional tasks may be assigned by supervisors and management as needed.
This job description does not constitute a contract for employment, and either the employee or El Tigre may terminate employment at any time, for any reason. El Tigre reserves the right to modify this job description and/or assign additional duties as deemed appropriate.