Optometrist - Naperville, IL - For Eyes

3 weeks ago

Naperville IL, United States EssilorLuxottica Full time
Job Summary

The Associate Optometrist is a key member of the EssilorLuxottica team, delivering exceptional patient care and contributing to the company's success. This role requires a Doctor of Optometry with a commitment to quality patient care, knowledge of current Optometric theory and technology, and strong communication and problem-solving skills.

Key Responsibilities
  • Ensure executional excellence and winning results in partnership with the Store Manager and store team.
  • Demonstrate commitment to exceed results through strong competency in KPI management and high accountability.
  • Ensure the Brand is known as the leading optical provider within the community.
  • Operate as a successful stakeholder to all leaders within the organization and local market.
  • Place the patient/customer first and deliver excellent service.
  • Strive to exceed expectations on all KPIs.
  • Convey a commitment to providing unsurpassed Patient Service through ensuring staff performs the following Service Process steps:
    • Address all patients/customers visual lifestyle needs.
    • Make eyewear recommendations based on patients/customers' needs.
    • Explain each step of the eye exam; listen carefully to patients/customers.
    • Utilize available tools and visual aids to summarize and ensure patients understand each aspect of their vision, eye health, and overall well-being.
    • Communicate effectively with patients the need for annual eye exams. Ensure all patients are appointed in TAB for their next eye exam.
    • Conducts all services in accordance with protocol and accepted standards of care.
  • Ensure all patients receive accurate diagnosis and appropriate recommendations.
  • Establish a positive Doctor/patient relationship.
  • Utilize and leverage effectively all technology to deliver unsurpassed patient/customer experiences.
  • Ensure office systems are maintained.
  • Maintain State Licensure in good standing and practices to the full scope of that license, responsible for maintaining Continuing Education requirements.
  • Provides effective training and guidance to team members making use of Company provided programs.
  • Delivers clear, motivating, and constructive feedback in a timely manner to all associates.
  • Creates a positive culture linked to the corporate culture; identifies what motivates each individual and directs conversations and actions appropriately.
  • Encourages associate decision making at the level closest to the patient.
  • Maximizes partnerships through leadership, participation, and involvement.
  • Takes pride in the appearance of the office.
  • Maintains a safe working environment for all associates/patients.
  • Leads by example.
BASIC QUALIFICATIONS
  • Doctor of Optometry
  • Commitment to quality patient care
  • Knowledge of current Optometric theory and technology
  • Strong communicator and listener
  • Problem-solving ability
  • Solid Organization skills

About EssilorLuxottica

EssilorLuxottica is a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses. We are committed to delivering exceptional patient care and contributing to the company's success. We offer a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

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