Customer Success Coordinator

3 weeks ago


Canyon Country, California, United States Brett Baker - State Farm Agent Full time
Customer Success Role

We are seeking a highly motivated and results-driven Customer Success Coordinator to join our team at Brett Baker - State Farm Agent in Canyon Country, CA. As a Customer Success Coordinator, you will play a critical role in building and maintaining customer relationships, promoting State Farm products, and driving business growth.

Estimated Salary: $55,000 - $75,000 per year

About the Job

This is an excellent opportunity for someone who is passionate about customer success and sales to join our team and develop their skills in a fast-paced environment. You will work closely with the agent to develop and maintain a digital marketing system, establish customer relationships, and follow up with customers as needed.

As a Customer Success Coordinator, you will have the opportunity to grow professionally and personally, with access to valuable training programs and opportunities for advancement within the agency.

Key Responsibilities:

  • Establish and maintain strong customer relationships through regular communication and follow-up
  • Develop and implement a digital marketing strategy to promote State Farm products
  • Work collaboratively with the agent to achieve sales targets and drive business growth
  • Provide exceptional customer service and support to internal and external stakeholders
Requirements

To be successful in this role, you will need:

  • A strong interest in marketing and sales
  • Excellent interpersonal and communication skills
  • The ability to work independently and as part of a team
  • Strong organizational and problem-solving skills
  • A Property and Casualty license (must be able to obtain)
  • A Life and Health license (must be able to obtain)


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