Frontline Sales Associate
7 days ago
We're seeking a highly motivated and detail-oriented individual to join our team as a Frontline Cashier. As a member of our team, you will be responsible for providing exceptional customer service, maintaining a clean and organized workspace, and working effectively in a fast-paced environment.
Job SummaryThis role involves sweeping, mopping, cleaning, organizing merchandise, assisting customers, making sales pitches, welcoming customers, retrieving products, helping solve problems, troubleshooting product issues, running the store, managing stockroom inventory, addressing consumer complaints, and delivering excellent customer experiences.
What You'll Do- Maintain safety of facility according to company policies and procedures by conducting safety sweeps, following forklift spotting procedures, following procedures for handling and disposing of hazardous materials, following company steel standard guidelines, and correcting and reporting unsafe situations to facility management
- Provides member service by acknowledging the member and identifying their needs, assisting them with purchasing decisions, locating merchandise, resolving member issues and concerns, promoting the company's products and services, providing guidance and support to members regarding member self-service technology, processing member purchases, assisting members with payments according to company policies and procedures for different membership and payment types, assisting members with transactions utilizing registers or self-checkout area, zoning the area, and arranging and organizing merchandise
- Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans, using the Open Door Policy, and applying these in executing business processes and practices
- Cash handling and customer service experience
- Retail or sales background
- Ability to work effectively in a fast-paced environment
You will be working in a warehouse setting, surrounded by shelving units and carts filled with merchandise. The pace can be really fast, especially in the evenings, on weekends, and during holiday seasons. You must be able to stand for long periods of time while assisting members quickly and accurately.
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