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Customer Service Specialist

1 week ago

Silver Creek, United States Equity LifeStyle Properties Full time

We are seeking a Customer Service Specialist to join our team at Equity LifeStyle Properties. As a key member of our team, you will be responsible for delivering exceptional customer experiences and ensuring the safety and security of our resort community.

  • You will be the first point of contact for guests, providing information and assistance, and resolving any issues that may arise.
  • Maintain a clean and secure environment, monitor the property, and identify potential issues before they become problems.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Prioritize guest safety and happiness, and collaborate with other team members to achieve common goals.
Job Requirements
  • High school diploma or equivalent
  • Basic reading, writing, and math skills, and the ability to use computer applications
  • Ability to thrive in a fast-paced, dynamic environment
  • Exceptional customer service and communication skills
  • Valid driver's license, good driving record, and current auto insurance
  • Ability to work weekends and holidays on a regular basis