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Retail Operations Assistant Manager
2 months ago
The Retail Operations Assistant Manager is a full-time, hourly role that adapts to the needs of the business.
This position serves as a key holder for the store and acts as the Manager on Duty (MOD) when the Store Manager is unavailable or when the situation demands.
The Assistant Manager plays a crucial role in overseeing the daily operations of an automotive retail service and repair establishment, ensuring that service standards are met or exceeded while striving to achieve the company's performance and profitability objectives.
Key responsibilities include:
- Ensuring that all team members provide outstanding 5 Star service to customers.
- Effectively communicating vehicle issues and recommended solutions.
- Consistently meeting customer expectations regarding time commitments and quality of service.