Spa Associate

We are seeking a highly motivated and customer-focused Spa Associate to join our team at Hand & Stone - Bala Cynwyd. As a Spa Associate, you will play a critical role in delivering exceptional customer experiences and driving membership sales.

• Meet Membership Sales Goals: Achieve sales targets by promoting and selling spa services to members and guests.
• Service Delivery: Provide detailed knowledge of our menu of services and deliver exceptional customer service to members and guests.
• Customer Relationships: Build lasting relationships with members and guests by providing personalized service and ensuring their needs are met.
• Flexibility: Demonstrate flexibility by working a variety of shifts, including evenings and weekends.
• Communication: Effectively communicate sales, promotions, and service options with clients.
• Spa Cleanliness: Uphold high standards of spa cleanliness and maintain a clean and organized work environment.
• Positive Attitude: Bring a positive and energetic attitude to work every day.
• Administrative Tasks: Perform various administrative tasks, including answering phones, scheduling appointments, and filing documents.

• Competitive Compensation: Hourly wage plus commissions.
• Career Advancement: Opportunities for rapid advancement, including management roles, based on performance.
• Ongoing Training: Continuous learning and improvement opportunities.
• Flexible Hours: Scheduling to accommodate your busy lifestyle.
• Positive Work Environment: A fun and professional work environment.
• Employee Discounts: Discounts on products, services, and gift cards.

• Education: High school diploma or equivalent required.
• Age: Must be 18 years old or older.
• Organization: Must be exceptionally organized and have great attention to detail.
• Teamwork: Must be a strong team player with the ability to work independently with minimal supervision.