Pharmacy Agent Trainee

13 hours ago


Pittsburgh, Pennsylvania, United States Blink Health Full time
Pharmacy Agent Trainee

Blink Health is a leading healthcare technology company that aims to make prescriptions accessible and affordable to everyone. Our innovative products, BlinkRx and Quick Save, remove traditional barriers in the prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.

As a Pharmacy Agent Trainee, you will play a crucial role in our pharmacy operations team. Your responsibilities will include:

  • Verifying the accuracy and completeness of pharmacy-related data
  • Resolving common data entry issues with internal stakeholders
  • Meeting and exceeding structured performance targets
  • Documenting process information and data discovery according to operating procedures
  • Utilizing knowledge base materials to resolve inquiries
  • Maintaining confidentiality of patient and proprietary information
  • Developing a working knowledge of company-related security and privacy practices
  • Participating in continued education on product changes, new features, and product launches
  • Helping to improve the patient experience by sharing feedback with management to further develop the product, materials, and processes

Location and Hours

This is a full-time position, on-site in Pittsburgh (Robinson Township). You will be required to work rotational shifts, including Saturdays, with a minimum of 40 hours per week.

Benefits

We offer a comprehensive benefits package, including:

  • Medical, dental, and vision insurance plans
  • 401(k) retirement plan
  • Daily meal stipend for onsite marketplace
  • Pre-tax transit benefits and free onsite parking
  • $18 per hour rates to start

Requirements

To be successful in this role, you will need:

  • A high school diploma or GED
  • Customer service experience preferred
  • Strong verbal and written communication skills
  • A passion for providing top-notch patient care
  • Strong technical aptitude and ability to learn complex new software

Why Join Us

Blink Health is a company that deeply impacts its customers and provides services across a massive population. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds.


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