Restaurant Operations Manager

4 weeks ago

New Orleans, Louisiana, United States Herbsaint Full time

Restaurant Operations Manager Job Description

We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Herbsaint, a renowned restaurant in New Orleans. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and maintaining the highest standards of quality and consistency.

Key Responsibilities:

  • Execute and maintain quality and consistency of food, beverage, and service with full adherence to standards.
  • Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service.
  • Proactively interact with restaurant guests, build loyalty, and face/name recognition.
  • Positively handle guest requests and accept feedback.
  • Regularly measure and evaluate service through restaurant service audits and leveraging guest/employee feedback.
  • Maintain the highest level of safety, security, sanitation, and cleanliness of the restaurant.
  • Staff, train, and develop guest-focused employees.
  • Sound decision-making capability.
  • Assist with inventory counts, costs, and maintenance as specified by the General Manager.
  • Perform other job-related duties as assigned.

Requirements:

  • Strong interpersonal skills (motivating, delegation, conflict management).
  • One year of fine dining experience preferred.
  • Ability to coordinate multiple tasks while maintaining standards of operations.
  • Strong problem-solving, organization, and time management skills.
  • Excellent guest service and hospitality skills and professional presentation.
  • Ability to motivate employees to work as a team to ensure that food and service meet high-level standards.
  • Excellent verbal and written communication skills.
  • Self-motivated with excellent organizational skills and attention to detail.
  • Excellent planning, organization, and follow-up skills.
  • Must be effective at listening, understanding, and clarifying concerns and issues raised by guests.

Physical Demands:

  • The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.

Herbsaint is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

Job Type: Full Time

Compensation Type: Salary

For more information about Herbsaint, please visit https://culinaryagents.com/entities/11827-herbsaint

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