Sales Associate

3 weeks ago

Rolling Hills Estates, California, United States Chico's Full time

Job Summary: We are seeking a highly motivated and customer-focused Sales Associate to join our team at Chico's FAS. As a Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and maintaining a visually appealing store environment.

Key Responsibilities:

  • Provide personalized customer service, ensuring a positive and memorable shopping experience.
  • Meet or exceed sales goals by utilizing sales techniques, communicating product knowledge, and recommending merchandise to customers.
  • Maintain knowledge of current sales and promotions, as well as pricing and visual standards.
  • Participate in visual directives, including monthly store sets and zone maintenance.
  • Model and promote the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.
  • Ensure prompt resolution of customer concerns and maintain a fast and efficient register experience.
  • Reinforce buying decisions at the checkout and achieve add-on goals, including gift card sales.
  • Sign up clients for the reward program and build and maintain a solid customer following through clienteling and wardrobing.
  • Maintain consistent client communication through the utilization of customer books.

Requirements:

  • High school diploma or equivalent.
  • Retail or sales experience preferred.
  • Must be 18 years of age or older.
  • Excellent communication and customer service skills.
  • Able to learn or adapt to technology provided by the company.
  • Strong organizational skills and ability to multi-task in a fast-paced environment.

Physical Requirements:

  • Constant walking/standing (67-100% of 8-hour shift).
  • Occasional lifting up to 50 lbs. (1-33% of 8-hour shift).
  • Frequent climbing (34-66% of 8-hour shift).

Chico's FAS is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive wage range of $16.00 to $20.00, with successful candidates' wage rates determined based on their individual qualifications for the position.

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