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Chief Sales Operations Strategist

1 week ago


Étreux, Hauts-de-France, United States CPI Selection Full time
Job Description:

CPI Selection is seeking a highly skilled and experienced Chief Sales Operations Strategist to join our team. This key role will be responsible for overseeing the day-to-day activities within the Sales Administration group, focusing on order review, entry, shipment, and invoicing.

Key Responsibilities:
  • Oversee daily activity performed by Sales Administrators to ensure timely and accurate entry of orders into an order entry system within established timeframes.
  • Develop and implement processes, procedures, and reporting required to maintain Sarbanes-Oxley compliance and adherence to revenue recognition rules.
  • Review sales programs and non-standard orders to address and resolve revenue recognition issues in accordance with GAAP.
  • Collaborate with sales and/or customers to resolve issues impacting revenue, achieving a resolution acceptable to both parties.
  • Respond to non-routine questions from salespeople or customers regarding booking, pricing, and revenue recognition policies and procedures.
  • Work closely with Contract Administration to ensure customer contracts protect the company's financial interests.
  • Collaborate with cross-functional groups within Finance to develop and implement processes and procedures aligning with GAAP requirements and best practices.
  • Generate reports and analyze financial data for use in financial reporting.
  • Act as liaison with Manufacturing for delivery dates and communicate to sales or customers as needed.
  • Prepare periodic reports on order tracking and status as required (monthly, quarterly, annually).
  • Ensure accurate and timely retention and management of all department and customer-related files.
  • Maintain the integrity of data within the database, devising departmental metrics to measure data quality, orders entered, and turnaround time for bookings.
  • Maximize efficiencies within the department and cross-functionally through continuous improvement methods and systemic approaches.
  • Develop and implement goals and action plans to achieve both departmental and corporate objectives.
  • Establish, develop, implement, document, and maintain all necessary documents for department training manuals, internal websites, and the ISO database.
  • Manage the preparation of ISO-related documents and requirements.