Digital Transformation Consultant

2 days ago

Yardley, Pennsylvania, United States Aurora Innovations Full time

Aurora Innovations is seeking a highly skilled Digital Transformation Consultant to join our team. As a Sales Consultant in Customer Service, Sales, you will play a crucial role in guiding our customers into the digital future.

Key Responsibilities:
  • Identify Digital Improvement Potentials: Work with customers to identify weaknesses in processes and applications and design a competitive solution package in coordination with our digitalization experts.
  • Customer Support and Care: Provide holistic support to customers from initial contact to contract conclusion, service delivery, and ongoing customer care with the identification of new sales opportunities.
  • Account Management and Sales: Accompany customers in implementing their digitalization strategy, participate in marketing campaigns, and analyze customer needs from a business perspective.
  • Managed Services and Support: Offer customers comprehensive support and managed services packages based on ITIL standards for the smooth operation, maintenance, and further development of critical digitalization solutions.

What We Offer:

  • A dynamic and innovative work environment
  • Opportunities for professional growth and development
  • A competitive compensation package

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