Sales Executive In House

1 month ago

Washington, United States Hilton Grand Vacations Full time

About the Role:

We are seeking a highly motivated and results-driven Sales Executive In House to join our team at Hilton Grand Vacations. As an In House Sales Executive, you will be responsible for communicating the Hilton Grand Vacations ownership products and programs to our owners and potential owners to generate maximum net sales volume while maintaining a professional and ethical representation of the company.

Key Responsibilities:

  • Welcome clients and present luxury Hilton Grand Vacation Club ownership products to potential buyers.
  • Maintain effective communication with clients and provide follow up to ensure customer happiness.
  • Liaise with Quality Assurance Managers to resolve guest related issues as they arise.
  • Attend all sales training and sales meeting for key information on Hilton Grand Vacation Club product and related updates.
  • Apply selling concepts promoted at Hilton Grand Vacations.
  • Use various forms of communication (email, telephone, online/virtual, and written) to work with Guests and Owners.
  • Perform follow-up interactions to complete a sale online using appropriate HGV technology and adhering to HGV inventory selling guidelines.
  • Generate referral leads with each new customer.
  • Promote a positive work environment and adhere to Hilton Grand Vacation core values and policies.
  • Work well in a team environment.

Requirements:

  • Minimum 1 year of proven sales and customer service experience.
  • Minimum 1 year of previous timeshare/vacation ownership experience.
  • Possess or obtain a Nevada Timeshare License.
  • Ability to work a flexible schedule to include weekends and holidays.
  • Proficiency (reading/writing/speaking) in English.
  • Ability to resolve sophisticated customer service issues.
  • Proven ability to adapt to changes in a fast-paced environment.

What We Offer:

  • Excellent benefits package to our full-time Team Members.
  • Medical, Dental, and Vision insurance from Day One.
  • Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program.
  • Team Member Travel Program - enjoy discounted rates at incredible properties around the globe.
  • Generous Paid Time Off Program.
  • Paid Sick Days.
  • Team Member Recognition and numerous learning and advancement opportunities.

About Us:

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth.

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