Technical Writer/Illustrator

Job Summary:

We are seeking a highly skilled Technical Writer/Illustrator to join our team at Samsung HVAC America, LLC. As a key member of our Technical Services & Training department, you will be responsible for creating high-quality technical documentation and illustrations that meet the needs of our customers.

Key Responsibilities:

• Research and develop technical documentation and illustrations for various products and services.
• Collaborate with subject matter experts to ensure accuracy and completeness of documentation.
• Design and create illustrations, including line drawings, exploded views, and 3D graphics.
• Maintain and update documentation and illustrations in a centralized system.
• Manage projects and prioritize tasks to meet deadlines.
• Communicate effectively with stakeholders and team members.

Requirements:

• Bachelor's degree in Technical Graphic and/or Design, Technical Illustrations, Communications, Instructional Design, or equivalent work experience.
• 5+ years of successful technical writing experience.
• 2+ years of experience in technical illustration and graphic art principles.
• Proficiency in illustration/CAD tools, such as Photoshop, Illustrator, and Solid Edge.
• Ability to learn and comprehend complex technical concepts quickly.

Working Conditions:

This is an office-based position with minimal travel required. You will be working in a fast-paced environment and will be required to operate a desktop computer, laptop, and other training-related equipment for extended periods.

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for technical writing and illustration, we encourage you to apply for this exciting opportunity.