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Retail Operations Supervisor

2 months ago

Sugar Land, Texas, United States The Tile Shop, Inc. Full time
Position Overview:
As a Retail Operations Supervisor, you will be responsible for cultivating and enhancing a cohesive team of Sales Associates.

Key Responsibilities:
1. Develop and nurture a proficient team of Sales Associates.
2. Provide training and mentorship on company policies, operational procedures, and specific job functions.
3. Engage with customers proactively to establish enduring relationships.
4. Drive sales of tile and associated products to surpass customer expectations.
5. Acquire and apply knowledge of all store and warehouse functions.
6. Exemplify leadership to meet and exceed sales targets.
7. Understand the installation process and products to effectively inform customers.
8. Keep customers informed regarding the status of product deliveries.
9. Uphold professional standards to maintain the integrity of The Tile Shop brand.
10. Create work schedules for Associates and Warehouse Staff.
11. Ensure inventory accuracy and management.
12. Adhere to sound business practices consistently.
13. Perform additional duties as required.

Compensation:
*Projected first-year earnings range from 50-70K at target performance.

Qualifications:
- Minimum of 1 year of experience in retail management.
- Demonstrated capability to build, develop, and inspire a sales team.
- Strong work ethic with a commitment to exceeding expectations.
- Ability to collaborate effectively in a dynamic, commission-based sales environment.
- Willingness to learn and grow through independent study and constructive feedback.
- Lead with positivity and infectious enthusiasm.
- Detail-oriented with exceptional organizational skills.

Design Acumen:
- Ability to combine various styles, colors, and textures.
- Basic proficiency in mathematics and computer skills.
- Proficient in reading, writing, and speaking English.
- Previous experience in a related field is preferred.