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Customer Service Representative

2 months ago

Pasco, Washington, United States Yourlourdes Full time

**Job Summary**

Yourlourdes is seeking a highly skilled and compassionate Customer Service Specialist to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our patients, families, and colleagues.

**Key Responsibilities:**

  • Provide warm and welcoming greetings to patients, families, and visitors
  • Manage patient flow and coordinate appointments
  • Answer phone calls and respond to patient inquiries
  • Process patient registration and insurance information
  • Maintain accurate and up-to-date patient records

**Requirements:**

  • High School Diploma or equivalent required
  • 2 years of experience in a hospital or clinic setting preferred
  • Bilingual and/or English/Spanish-speaking preferred

**What We Offer:**

  • A competitive salary and benefits package
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development

**About Yourlourdes:**

Yourlourdes is a Catholic health care institution dedicated to providing compassionate and high-quality care to our community. We are committed to excellence in all that we do and strive to create a positive and supportive work environment for our employees.